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James Falkofske
M.S. Education
M.S. Management Technology
B.S. Business Administration
Resume
James Falkofske
N7243 190th ST, Knapp, WI 54749 612-741-8122 (cell) jamesfalkofske@yahoo.com
Overview | Education | Computer Skills | Full-Time Experience | Part-Time Experience | News and Broadcast Experience
OVERVIEW
- Well educated in business, education, and technology with a devotion to customer service and consistent quality
- 14+ years of business management / entrepreneurship experience including 2+ years of business analysis
- 14+ years Microsoft Office Suite (expert Access and Excel data skills), Photoshop and Dreamweaver experience
- 4 years program management work as Director of Online Learning; responsible for process improvement
- 12+ years as an educator and trainer using online and hybrid instruction; responsible for employee development
- 7 years website administration experience including use of IMS and CMS applications
- Specialist in web and electronic document accessibility (WAI and Section 508)
- Strong written, oral, and interpersonal communications skills providing high levels of clarity and empathy
- Positive and inclusive communications with diverse cultural, economic, educational, and ethnic backgrounds
- Experience in computer programming, database design, complex SQL data queries, and data analysis
- Multimedia development skills (audio recording and production, video and photography, animation)
- Diverse marketing experience including newspaper reporting, radio broadcast, and online social networks
- Disaster recovery, event, and conference planning experience
- Keyboarding 70 WPM; multiline telephone experience; data analysis and presentation graphics experience
EDUCATION
Degree |
Graduation Date, |
Institution and |
Special Studies |
Master of Science in Education |
Graduated 5/19/2000 |
University of Wisconsin-Stout |
Technical Focus: Vocational, Technical, and Adult Education |
Master of Science in Management Technology |
Graduated 12/21/1991 |
University of Wisconsin-Stout |
Technical Focus: Operations Management and Quality Assurance |
Bachelor of Science in General Business Administration |
Graduated 5/17/1990 Cum Laude |
University of Wisconsin-Stout |
Minor: Speech Communication |
COMPUTER SKILLS
Computer Skills |
Highly Skilled |
Competent |
Some Experience |
Adobe Creative Suite |
Acrobat+, Bridge, Connect*, Captivate*, Dreamweaver*+, Photoshop*+, Presenter* |
eLearning Suite, Premiere, Visual Communicator |
Audition, Flash, GoLive, Illustrator |
Microsoft Office Suite / Business |
Access*+, Excel*+, Word*+, FrontPage*, PowerPoint*+, Outlook* |
Visio, Publisher |
Groove, Project |
Operating Systems |
Windows 3.1 to 8.1+ |
|
Mac OS, Linux, Ubuntu |
Cloud Based and Social Networking |
Facebook* |
Skype, MySpace, Twitter, LinkedIn |
Microsoft Live, Zoho, |
Web Design and Content Management |
IMS: Desire2Learn*+ |
IMS: WebCT, Blackboard, Moodle, lodeStar, Respondus |
Coding: Javascript, ASP, PHP, MySQL, XML |
Computer Programming |
|
BASIC, VisualBasic, C, ASP, Pascal, Visual Studio |
C++, COBOL, FORTRAN, Java, MySQL, JCL, JOVIAL |
FULL-TIME EXPERIENCE
Computer and Instructional Design Consultant
Falkofske Consulting Knapp, WI (7/2011 - present)
- Providing instructional design and multimedia content (photography, presentation graphics, video, animation)
- Advising and designing online materials for marketing, instruction, training, and customer support
- Assisting clients in their efforts to meet online and document accessibility (Section 508, WAI / WCAG)
- Assisting content experts in the development and design of curriculum and instructional materials
- Developing strategies for website design and navigation
- Providing research and recommendations on technology trends, software, hardware, and web-based services
- Recommending action to drive process improvement
- Providing technical trouble-shooting and resolving software and hardware issues
- Managing all aspects of the business
- Clients include Minnesota State Arts Board, Minnesota State Colleges and Universities, Arts Coming Together, Studio 230, Sierra Club, Bachelier Financial, Snow Tunes
Director of Online Learning
St. Cloud Technical College, St. Cloud, MN (4/2007 – 7/2011)
- Growing online course FYEs by 639% and overall online enrollments by 486% between FY2007 and FY2011
- Providing leadership for online learning efforts, managing program and projects, and enhancing infrastructure
- Training, consulting, and supporting 50+ instructors in technology, computer applications, and online pedagogy
- Aiding in the adoption of QualityMatters program to govern online course development
- Designing and developing self-paced online learning modules for faculty, staff, and student learner training
- Managing budgets and marketing efforts
- Analyzing trends, needs, and data in order to drive process improvement
- Designing print and web marketing materials for the Customized Training and Education Center (CTEC)
- Providing institutional research and analysis for college-wide reporting and accreditation requirements
- Facilitating the Continuity Of Operations Protocols (COOP) workshops for disaster recovery planning
- Representing the college at colleges, forums, and Quality Team (AQIP) events
- Supporting faculty to meet accessibility (ADA 508, WAI/WCAG) requirements for electronic documents
- Authoring and administrating CTEC, Online Learning, and Faculty Resources sections of the campus website
- Co-administering the Desire2Learn (D2L) IMS instance, managing roles, permissions, and course templates
- Co-administering the Moodle IMS instance for CTEC, managing courses, users, and permissions
- Developing widgets, templates, stylesheets, and common shared files for IMS deployments
- Providing leadership in executive level campus governance and MnSCU system committees
- Assisting with state-wide conference planning (MnSCU IT, iTeach, Realizing Student Potential)
- Staying current with trends in technology, software, materials, and methodologies affecting virtual learning environments.
Online Instructional Designer / Trainer
Center for Online Learning, Metropolitan State University, St Paul, MN (1/2005 – 4/2007)
- Supervising and training a team of 7 employees working for the Center for Online Learning
- Designing and developing multimedia materials for training of faculty and students
(using Adobe Captivate, Dreamweaver, Flash, Illustrator; Microsoft Office; Desire2Learn; Respondus) - Creating software tools and templates for efficient development of online course materials
- Consulting with faculty in their curriculum designs and advising on adoption of resources and technologies
- Assisting faculty in meeting online document accessibility (Section 508, WAI)
- Providing faculty and student support in technical troubleshooting including documenting bugs and workarounds
- Responding to research, trends, and user feedback to drive process improvements
- Teaching Principles and Practices of Management as web-enhanced (Spring 2006) and online (Fall 2006, Spring 2007) as overload
- Developing guidelines, standards, and processes for workflow
- Researching trends and tools related to online and web-enhanced course development
- Consulting with faculty and staff in evaluating technologies and strategies for distance based education
- Forging positive work relationships with information technology staff and providing assistance and consultations
- Serving on the MnSCU D2L Advisory Committee as the state-wide MSUAASF representative
- Serving on the MnSCU IMS Advisory Council as the state-wide Campus Trainer representative
Instructional Technologist / Distance Education Coordinator
University of Wisconsin-Rock County, Janesville, WI (9/2002 – 1/2005)
- Training faculty, staff, and students in the use of computer hardware, software, multimedia, and instructional technologies (Microsoft Office; web-conferencing; video conferencing; document cameras; audio; printers)
- Managing and supporting all Distance Education courses and students (compressed video conferencing, audio-graphics web-conferencing, computer based training, and online)
- Supervising and directing the work of 2 employees
- Assisting instructors in the course design, implementation, and support of online enhanced and online asynchronous courses, using the tools including Blackboard, Desire2Learn (D2L), Academic.com, MS Office Pro Suite, Adobe Photoshop, and LIFT
- Serving as campus webmaster and administrator; shared content authorship with University Relations Director
- Creating custom turn-key applications in Microsoft Access and Excel for student services, foundation, and campus athletics departments
- Serving as the backup support to the campus network administrator; assisted in installation of network hardware
- Serving as an executive committee member on the statewide Campus Web Council of Wisconsin
- Co-authoring a grant to establish a new computer lab in the library which funded renovation and equipment
- Photographing campus events and staff to support campus marketing and promotional activities
- Teaching photography, Microsoft Excel, Microsoft Access, and Microsoft FrontPage (web design) courses through Continuing Education (as overload)
Owner / Photographer
Images by James Photography and Fine Arts Studio, Knapp, WI 5/1990-6/1992, 6/1993 - 8/2000
- Creating professional photography and videography for wedding, commercial, portrait, and entertainment clients
- Managing all business functions (financial, accounting, marketing, advertising, etc.)
- Completing time-critical work in highly stressful situations, and managing the activities of large groups
- Designing and coding websites, custom computer programs, and databases (in-house and contracted)
- Diagnosing and resolving computer programming and applications issues and documenting work-arounds
- Installing, repairing, and upgrading computer hardware and peripherals
- Planning and providing workshops and mentoring to artists, photographers, and models
- Serving as a member / board of directors of local arts agencies
- Utilizing digital, video, medium format and large format film cameras, black & white and color darkroom, and high-contrast/litho equipment and techniques in the development of customer images
Programmer / Analyst - Destination Direct software
Delta Technology International, Eau Claire, WI (6/1992 - 6/1993)
- Creating Windows-based commercial flight-planning software using Microsoft BASIC, C, and C++
- Designing and source-coding data management and data translation routines from FAA data
- Creating an interactive GUI navigational map with click and drag routines for flight planning
- Performing software testing including bug reporting and resolution
- Representing product at trade shows; product demonstrations, customers support, leads generation
Electronics Tester / Programmer
Cray Research, Chippewa Falls, WI (2/1992 - 6/1992)
- Performing electronic and high voltage testing, and optical (microscope) inspection of multi-layer laminates and composite circuit boards for Cray supercomputers (Y-MP and C90)
- Creating computer programs to provide automated database lookups which suggested bridge points for repair of dead circuit pathways
Computer Engineer Internship - Global Positioning System (GPS) project
IBM Systems Integration, Gaithersburg, MD (5/1988 - 1/ 1989)
- Writing code for the GPS-Global Positioning System project utilizing JOVIAL and IBM 370 JCL
- Performing program testing, including regressive testing and documenting software integrity
- Participating in department design reviews and regressive testing procedures
- Installing software productivity tools and training department programmers in their use
PART-TIME TEACHING, MEDIA, and LEADERSHIP EXPERIENCE
Lecturer (.2 FTE to .8 FTE) / Instructional Technology Specialist (.5 FTE)
University of Wisconsin-River Falls, River Falls, WI (8/2000 – 5/2002)
- Teaching computer programming and MIS courses (business applications of Microsoft Word, Excel, Access, PowerPoint) starting at .20 FTE and expanding to .80FTE
- Serving as Outreach division webmaster, including designing and managing all primary pages for the department
- Serving as co-administrator for the Blackboard course management system
- Assisting instructors in the course design, implementation, and support of online enhanced and online asynchronous courses, using the tools of Blackboard and WebCT
- Providing specialized computer support to the Outreach and Graduate Studies departments, including writing custom “turnkey” database and spreadsheet applications using MS Access and MS Excel
- Managing the lab for the Decision Support Center and supporting the GroupSystems management software
Programmer / Consultant / Trainer of business and educational clients (1/1986 – 8/2000)
- Providing user training and orientation after installing custom designed hardware, software, and network solutions
- Writing specialized utility programs and porting data between different file formats
- Diagnosing and trouble-shooting user problems with hardware and software
Artist in Residence
Menomonie School District, Menomonie, WI (fall, 1996)
- Co-developing the grant proposals for funding the artist in residence position
- Writing and teaching a hands-on course in photography for fourth graders at two schools
Instructor
University of Wisconsin-Stout, Menomonie, WI
- Photography Instructor Pre-college “TECH NOW” (summer 1990, summer 1991)
- Photography Instructor High School “College for Kids” (summer, 1991)
- Assistant Art Instructor Art for Younger Children (summer, 1991)
- Graduate Assistant - Education Department (1/3 FTE) (8/1990 - 5/1991)
News Reporting and Broadcast Experience
Photographer / Reporter / Prepress Layout
Dunn County News (12/1995-7/1998)
- Writing and editing stories for publication (twice weekly regional newspaper)
- Creating photographs to illustrate stories and advertising and special editions (Progress, Bridal, Fair)
- Developing 35mm and 120mm film, and developing all black & white photographs used in prepress
- Converting images and text to digital pre-press
- Creating advertising layouts
- Converting a spreadsheet list of subscribers into a turn-key interactive database using Microsoft Access
Supervising Technician
WVSS Radio, UW-Stout (8/1985 - 4/1990)
- Designing and building a turn-key computerized system for unmanned studio broadcasts
- Training new technicians and new radio announcers, including assisting in the creation of training videos
- Supervising student volunteers who maintained station equipment
- Creating footage for video-based instruction modules for radio production courses
- Performing radio production for local programming
Columnist / Photographer
Stoutonia, UW-Stout (4/1986 - 4/1987)
- Writing weekly arts and entertainment column as well as news stories
- Creating photographs and developing prints to illustrate articles
Radio Announcer / Production
Phillips Broadcasting Company, (7/1983-9/1984, 5/1985-8/1985)
- Providing on-air talent for WMNE / WMEQ
- Assisting in radio engineering and radio production for commercials and pre-recorded content
- Assisting in script writing for news and advertising
- Performing audio engineering and assisting in remote live and remote pre-recorded broadcasts